Privacy Policy
This policy explains the information that may be handled when you use the KAI Lumina public website, contact KAI Lumina, or use the member portal.
Information you provide
When you contact KAI Lumina, submit a review, create or use a member account, or request support, you may provide information such as your name, email address, company, message content, account information, and information needed to respond to your request.
Website and account operation
Website hosting, security, authentication, and member-session infrastructure may process technical information needed to deliver the service, such as request metadata, browser information, IP address, security events, and session information.
Local-first product design
KAI Lumina is designed around a local-first architecture. Product data and operating context may remain on your device unless you choose to use a connected service, model, account feature, or integration that requires information to be sent outside the local runtime.
Connected services
If you connect an external model, tool, account, storage provider, or other service, information required for that connection may be processed by that provider under its own terms and privacy practices. You control which optional services you choose to enable.
How information is used
Information may be used to operate the website and member services, respond to inquiries, provide support, maintain account access, improve reliability and security, and communicate about KAI Lumina when appropriate.
Retention and changes
Information is retained as needed for the purpose for which it was collected, operational requirements, and applicable legal obligations. This policy may be updated as KAI Lumina services and data practices change.
Contact
Privacy questions can be sent to dkoval@kovalkai.com.